Shipping & Delivery

Flat Rate shipping for Rescue Boards to the continental US. Please contact us directly for shipping to Hawaii, Alaska and International.

HSA Shipping Policy

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and the shipping address. ***Please me mindful that shipping on our website is still under construction, as we receive orders from around the world for our products and it is difficult to determine shipping for each product. We appreciate your patience and understanding as we work out the kinks. In the meantime, please contact us directly. Mahalo!***

Flat rate shipping for our rescue boards within the continental United States – $175 per board

Turnaround

All in-stock orders are shipped upon receipt of payment. Our scheduled pick-up days are Mondays, Wednesdays and Fridays via FedEx.  In the event an item is not in stock, shipping may be delayed 1 to 2 weeks, depending on the item. We recommend contacting us by phone to get an accurate shipping day. Also please be aware that our Rescue Boards are quality items that are manufactured as we receive each order, so

Carriers

We use the following carriers to deliver our orders:

FedEx – Domestic
Mainfreight – International
Carlile Transportation – Alaska

Customs, Tariffs, and VAT

Duty, customs, tariffs and VAT are determined by each country and based on a combination of the country of origin or manufacturing, the total value of the items purchased, and the classification of the merchandise. The amount of applicable duty, tariffs, taxes and VAT will vary by country. Please contact your local postal or customs agent/office in order to obtain specific amounts, as YOU, the customer, is responsible for all of these charges.

Order Tracking

We provide a tracking number with all orders shipped using FedEx, and most international and Alaska orders, if the carrier is able to provide one.

Back Orders

If an item goes on back order we will hold the entire order until the back ordered parts arrive at our facility. If you need to have some of the items you ordered delivered faster, please contact us to make arrangements. Additional shipping charges may apply.